Zammad 3.2 not working after Upgrade from 3.1 (no CSRF problem)

[jandoe]

Hi. After upgrading from 3.1 to 3.2 today via dl.packager.io package, zammad-web ist stuck at “Loading…”. Strange thing: On my own Chrome-Browser it works. On all other clients and and browsers it does not start. I use apache-proxy with CSRF-patch and the CSRF-message does not appear in production.log. But the following 404-message is in apache access.log:

80.xx.xx.xx - - [04/Jan/2020:18:11:19 +0100] “GET /assets/application-02dec2fdbb40aef3ac5ab[…]5e2ed3c18a97.js HTTP/1.1” 404 441 “https://service.xxx.com/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.88 Safari/537.36”

The mentioned *.js-file does not exist in /opt/zammad/public/assets

• Used Zammad version: 3.2
• Used Zammad installation source: deb https://dl.packager.io/srv/deb/zammad/zammad/stable/ubuntu 18.04 main
• Operating system: Ubuntu 18.04
• Browser + version: Firefox 68.3.0 ESR + Google Chrome 78.0.3904.108

Expected behavior:

Start Zammad Dashboard

Actual behavior:

Shows just “Loading…”-message.

[jandoe]

I have made an quick fix with a symlink to the newest .js-file:

root@fubbes:/opt/zammad/public/assets# la
total 10312
drwxr-xr-x 14 zammad zammad 16384 Jan 4 18:34 .
drwxr-xr-x 3 zammad zammad 4096 Jan 4 17:10 …
drwxr-xr-x 2 zammad zammad 4096 Jan 4 17:10 addons
drwxr-xr-x 3 zammad zammad 4096 Jun 19 2018 app
lrwxrwxrwx 1 root root 79 Jan 4 18:34 application-02dec2fdbb40aef3ac5ab52ce6b64a4a0b29b18e0b74f4305f7f5e2ed3c18a97.js -> application-8b3b086b13912d0efd4f768145a11223d2a7b3e81361ac29e8c40fcb84dbd70e.js

Now it works…

[MrGeneration]

Glad you could somehow fix this, normally a zammad run rake assets:precompile should solve this situation as well.

It’s not happening by default (normally).

[jandoe]

Ok thank you. If it happens again at the next update, i will try that.