Trigger to Individual Agents via Email

[yelin.aung]

Now, My Zammad version is 2.8.xx

Expected behavior:

• I want to sent Email notification to “Individul Agents” via Trigger

Actual behavior:

• Now, Trigger can only send notifications to “All Agents”

Steps to reproduce the behavior:

• Add individual Agents name in Trigger destination name

[MrGeneration]

Trigger to Individual Agents

Hi, I would like to see a feature to achieve the following: Trigger not sent email notifications to “All Agents” Trigger only sent email notifications to “Individual Agents” Have fun. Ye Lin Aung System Engineer Feel free to modify this template.

As you wrote in your FR, this is currently not possible.