- I need to be able to specify a custom email address
- I need to be able to specify multiple receivers
For my concrete use case, I’d like to do this:
- Whenever a ticket is created via email
- Send a mail to two recipients
- the sender of the original email
- a custom email address (which is basically an operating team of my customer)
For me, it is important that both emails addresses show up within To and/or CC. When the operating team
does a “reply all”, the answer should show up within zammad and within the inbox of the sender of the original email.
Any chance to get this done? Maybe by providing a bounty?