Hi,
can someone tell me the variable Name to include the Ticket Body in autoreply Mails created by the trigger module?
i’ve tried #{ticket.body} and #{ticket.content} but i get:
#{ticket.body / no such method}
regards
Celevra
Hi,
can someone tell me the variable Name to include the Ticket Body in autoreply Mails created by the trigger module?
i’ve tried #{ticket.body} and #{ticket.content} but i get:
#{ticket.body / no such method}
regards
Celevra
to answer my Question myself, the searched variable Name is
#{article.body_as_html}
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