Hey Zammad Devs,
we love the new 3.1 release. The text module feature is awesome and we immediately created a ton of text modules.
We have a few triggers in place where we push automated ticket notes. It would be really helpful if we could text modules within the notes field of a trigger. This way we only have to maintain our text modules and can de-doublicate the data from the triggers. Also with updating a text module the corresponding trigger will be updated as well.
I tried to create a trigger this way:
which ended up in a comment like this:
Would be really cool, if the text module would expand within the automated post.
Let me know if you have any questions and keep up the excellent work.