Hello everyone,
TL;DR:
how can i success my 4 opening questions:
-
how can i make text modules for specific groups?
at the moment, text modules are allowed for every group, by far 40-50 text modules it’s very annoying
= didn’t find anything in the documentation -
how can i prevent the agents for sending invites to other people, who are not in my Active Directory
at the moment, every user can sent an invitation to any people and my zammad user-database will be grow
with unnecessary users
= didn’t find anything in the documentation -
how can i change the standard answer from note to email
= didn’t find anything in the documentation, but read some comments on github that it’s not changeable
More question is why? why can i not change some defaults for my own installation?! -
how can i create own answer tickets (maybe with text modules) with attachements?
= didn’t find anything in the documentation