System wide failure notice

Infos:

  • Used Zammad version: 5.0.x
  • Used Zammad installation type: package
  • Operating system: Ubuntu 20.4
  • Browser + version: Edge 99

We have multiple outlets in the same organization is there a way to notify all the outlets of an issue that affects all of them. without making the organization shared. (if I make the organization shared all the outlets within that organization would be able to edit and update each other tickets I don’t want it to happen)

No there’s not.
Have a look into the feature request section of this board and give the first article a heart if it fits your requirement. If not, feel free to open a new request.