System Notification to Agents with M365 not working

[MrGeneration]

Please see this thread which is a technical duplicate (no worries):

Password reset emails can't use M365 channel?

Notification channels do neither support Microsoft nor Google. You can see a remark on this and also an explanation on the end of the documentation pages that are affected: https://admin-docs.zammad.org/en/latest/channels/microsoft365/accounts.html [image] This is currently a hard limit. If you think this is a missing feature, look if a feature request exists and if not create one here: https://community.zammad.org/c/stuff-you-like-zammad-to-have-feel-free-to-discuss-and-add-proposals/6

Additionally you can learn more about Zammads notification channel here:
https://admin-docs.zammad.org/en/latest/channels/email/accounts/email-notification.html