Hi,
currently it is only possible to choose “owner”,“customer”,“all agents” but we’d like to add "accounting-sla@xy.com" so the user that is responsible for this topic on that day to receive an email.
Hi,
currently it is only possible to choose “owner”,“customer”,“all agents” but we’d like to add "accounting-sla@xy.com" so the user that is responsible for this topic on that day to receive an email.
There already was a feature request like that
I guess that makes 5 likes now
cheers
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