Hi,
I’d like to add another shared mailbox to my zammad instance.
I do already run one live instance with 6 shared mailboxes.
On the second instance I added one shared mailbox successfully.
Configuring Incoming succeeds randomly - outgoing is always failing with: error 501 (5.1.7 invalid adress).
The tested settings are below. I tried changing the users from "user@tld.de" to "user@tld.de\shared@tld.de" forth and back.
Is there a way to “clone” an email-channel / mailbox w/o verification, and edit the entry after adding it unverified? Though I just have to edit the channels email adress? Can I do it via the CLI?
Thanks!
incoming:
type: imap
host: Outlook.office365.com
user: user@tld.de\shared@tld.de
pw: ***
SSL: yes
port: 993
keep messages: yes
Outgoing:
SMTP
Host: smtp.office365.com
User: user@tld.de
password: ***
Port: 587
- Used Zammad version: 3.1.x
- Used Zammad installation source: package
- Operating system: Ubuntu 18.04.2 LTS
- Browser + version: Chrome 75.xx
Expected behavior:
- Create Email-Channel of shared mailbox
Actual behavior:
- fails randomly at inbox verification
- fails always at smtp verification