- Used Zammad version: 3.2
- Used Zammad installation source: (source, package, …) : package
- Operating system: Centos 7
- Browser + version: firefox 66
Expected behavior:
- When closing a ticket i would like to send the complete overview of the ticket (original article) and all the public notes.
Actual behavior:
- I can put in keywords for the ticket title etc…but i didn’t find how to email the complete ticket.