If you are a Zammad Support or hosted customer and experience a technical issue, please refer to: email@example.com using your zammad-hostname / or company contract.
- Used Zammad version: 2.6.0
- Used Zammad installation source: (source, package, …) package
- Operating system: RHEL 7.5
- Browser + version: Chrome 69
I have a query around the reporting functions of Zammad. It appears at the moment that I am able to create report profiles no problem. I am also able to assign people to be able to view report profiles. However that means that once I have assigned a person rights to view report profiles they can view the entire organisation’s reports, rather that just the ones for their group.
Is there a way to make it so people can only access report profiles for their group rather than a whole organisation overview? For example, we have 4 groups, IT, Estates, AV, MIS, The head of IT should only be able to create and view reports based on tickets assigned to the IT group, so on and so forth.