I would like to be able to request read receipts and delivery notifications for either special tickets or by default/configuration.
The request already exists:
Please place a mark on a Post to indicate if a mail was sent and if the Delivery was successful.
Add it also to posts where the Ticket recipient get a mail only because he has it set in settings.
If customer activated notification in Firefox, list a successful delivered notification.
RFC 3461 (following-RFC are: RFC 3798, RFC 3885, RFC 5337, RFC 6533).
The basic modification would be to add 2 checkboxes when sending emails outbound:
optional goody: add a drop-down-list for priority
The “nice” modification would additionally provide default values per channel.
We would also be willing to share costs for developement.
Opening dozens of feature requests to the same topic do not help us see the demand but in fact masquerades it. You may want to give your “heart” to the original one.
sorry, allthough the original one was closed?
PS: And my request is a little less complicated, but exactly to not open douens of requests did I link the original request into my post.
It’s not relevant. Discourse does this automatically after periods of time. You can still put the favorite in.
Your decision. I can’t do more than point out.
Thx, I did give a heart to the original post.
btw, you could try a little less aggrerssive aproach (“dozens”)
So I will keep up a second feature request, since this one is less comlicated to implement and could be a “first step”.
Also I need this request to point out, that we as customer would be willing to share costs of development…
Alright. I’ll stop giving freebies to the community to refrain people reading non existing aggressive untertones from my answers. No problem.