We often receive long E-mail conversations where pressing “See more” becomes essentially mandatory.
Now if you add attachments to the mix and you expanded the article you have to scroll all the way down to the article to get the attachment. This is quite tedious especially when the article is inbetween multiple articles so you can’t just hit Ctrl+End.
The base issue is quite similar to this:
So this could be improved in one of the following ways:
- add a Show less icon at the top of the article
- move the attachment to the top of the article (however this would only move the issue to another position)
- add the attachment between TO, CC, SUBJECT and the text body when you click on an article to expand the black outline with the article “source” information
Would one of these options be doable?