- Used Zammad version: 3.4.x
The title basically says it all. In OTRS we could change the form based on a given answer.
E.g: OS: Mac -> extra dropdowns for version or
Department: library -> different custom fields to fill
Is there a possibility to change the web form live, based on previously given answers?
Sorry, but at the moment Zammad doesn’t allow dynamic fields like you used to know them on OTRS.
We do have a enhancement issue for this which I believe does cover it:
It was also discussed here:
Before you ask: We do not have an ETA.
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