Possible to change the Web Form based on previously given custom fields?

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#1

Infos:

  • Used Zammad version: 3.4.x

The title basically says it all. In OTRS we could change the form based on a given answer.
E.g: OS: Mac -> extra dropdowns for version or
Department: library -> different custom fields to fill

Is there a possibility to change the web form live, based on previously given answers?

1 Like
#2

Sorry, but at the moment Zammad doesn’t allow dynamic fields like you used to know them on OTRS.

We do have a enhancement issue for this which I believe does cover it:

It was also discussed here:

Before you ask: We do not have an ETA. :slight_smile:

#3

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