PNG Logo in E-Mail Signature

Technical assistance
1 
Please excuse my english skills. I am a native german speaker... :)

Hello everyone,

I am familiar with this thread and I tried the given steps but it seems to not work on my end. I tried using Chrome, Edge und Firefox. Everytime it gets pasted as jpg or doenst insert at all, if I try to drag&drop the logo png file.

Does anyone have a solution for this?

  • Used Zammad version: 6.2.0-1710845114.31c6f6c2.jammy
  • Used Zammad installation type: package
  • Operating system: Ubuntu 22.02
  • Browser + version: Newest Chrome/Edge/Firefox

Expected behavior:

  • Paste png logo into e-mail signature field

Actual behavior:

  • It gets pasted as jpg without transparent background OR doesn’t insert at all, if I try to drag&drop the logo png file