Hi Julian,
I am not aware of any build-in functionality that can do this but it is an easy to fix “problem” using an automation platform like make.com.
A scenario could look like this. You can set up a trigger in Zammad firing a webhook.
Using my “special” link https://www.make.com/en?pc=ecomsilio gets you 10.000 free operations instead of the usual 1.000.
Cheers,
Gijs