Infos:
- Used Zammad version: 6.1.0-1700492762.96ac5a60.jammy
- Used Zammad installation type: package
- Operating system: Ubuntu 22
- Browser + version: all
Expected behavior:
- The pending action state should switch when the time is reached or when the time from a trigger is reached
Actual behavior:
- The state changes randomly after a few minutes e.g 8,13 or 15 minutes
When i set a trigger on after realtiv 1 minute, the status changes immediately
When i set a trigger before realtiv the trigger doesent trigger
Steps to reproduce the behavior:
- Create a own pending state over the console and set this status or create a trigger with this status