- Used Zammad version: 6.3.1-1721886578.f7062be2.noble
- Used Zammad installation type: package
- Operating system: Ubuntu 22.04
- Browser + version: Variuos, same problem
Expected behavior:
Create Ticket within the inbound channel Office 365
Actual behavior:
Receive nothing
Steps to reproduce the behavior:
The Office 365 channel is succesfully created:
When send a mail at the address helpdesk@xxxx there is no ticket creation.
The email was sucesfully received in the mailbox helpdesk@xxxx
Anyone have some idea?
Thank you!