Multitab support

[MrGeneration]

Please follow this thread where I will drop a more enhanced explanation of why this is not possible:

Open a new tab for support team

Hi Zammad community When the support team is chatting with users, they have some breaks when they can work on tickets during the chat session. Since opening a new tab leads to display a message that says the session is lost, this could be very annoying for the support team. Currently, our support team creates multiple accounts and open them in multiple browsers to avoid this pain Is there a way to disable this feature? I have no example of other websites that have such functio…

I’ve written it often enough and will do it again - once.
Expect me to take up to 14 days for this. Sorry.