- Used Zammad version: 3.4
- Used Zammad installation source: APT
- Operating system: Ubuntu 18.04
- Browser + version: Chrome, Firefox, Vivaldi, IE
- OTRS Version: 6.0.27
Is it possible to migrate just the users (customers) and their passwords from OTRS to Zammad?
Or in other words:
My OTRS is not working as it should - many performance problems, mail loops, undeliverable email notifications are broadcasting to every customer, etc… So if I migrate with Migrator from OTRS to Zammad, will it migrate system settings and the “problems” or just copy the Users, Companys and Tickets?