Used Zammad installation source: (source, package, …) Package
Operating system: Centos 8
Browser + version: Brave/Chrome
When trying to merge a ticket, I receive the following error.
I, [2020-09-30T19:58:14.904509 #1234437-47165319347560] INFO -- : Started GET "/api/v1/ticket_related/524?_=1601479650039" for 172.68.186.44 at 2020-09-30 19:58:14 +0200
I, [2020-09-30T19:58:14.914041 #1234437-47165319347560] INFO -- : Processing by TicketsController#ticket_related as JSON
I, [2020-09-30T19:58:14.914177 #1234437-47165319347560] INFO -- : Parameters: {"_"=>"1601479650039", "ticket_id"=>"524"}
I, [2020-09-30T19:58:14.979684 #1234437-47165319347560] INFO -- : Completed 200 OK in 65ms (Views: 4.6ms | ActiveRecord: 14.6ms)
I, [2020-09-30T19:58:21.066404 #1234437-47165319347980] INFO -- : Started GET "/api/v1/ticket_merge/524/195238?_=1601479650040" for 172.68.186.44 at 2020-09-30 19:58:21 +0200
I, [2020-09-30T19:58:21.074813 #1234437-47165319347980] INFO -- : Processing by ErrorsController#routing as JSON
I, [2020-09-30T19:58:21.074911 #1234437-47165319347980] INFO -- : Parameters: {"_"=>"1601479650040", "a"=>"api/v1/ticket_merge/524/195238"}
E, [2020-09-30T19:58:21.081509 #1234437-47165319347980] ERROR -- : No route matches [GET] /api/v1/ticket_merge/524/195238 (ActionController::RoutingError)
I, [2020-09-30T19:58:21.083820 #1234437-47165319347980] INFO -- : Completed 404 Not Found in 9ms (Views: 0.2ms | ActiveRecord: 2.8ms)
If you still have get requests for the merging, you still have caching issues.
You can double tap and try to install the latest stable, maybe it’s a follow up issue.
Updated to latest Centos 3.5 package (Centos8), and tried different browsers etc.
zammad-3.5.0-1603173041.2d96a39b.centos8.x86_64
Still getting the below…
I, [2020-10-22T09:07:32.846202 #1927530-47343697173480] INFO -- : Started GET "/api/v1/ticket_merge/545/194405?_=1603350370209" for 172.68.186.94 at 2020-10-22 09:07:32 +0200
I, [2020-10-22T09:07:32.854020 #1927530-47343697173480] INFO -- : Processing by ErrorsController#routing as JSON
I, [2020-10-22T09:07:32.854145 #1927530-47343697173480] INFO -- : Parameters: {"_"=>"1603350370209", "a"=>"api/v1/ticket_merge/545/194405"}
E, [2020-10-22T09:07:32.859754 #1927530-47343697173480] ERROR -- : No route matches [GET] /api/v1/ticket_merge/545/194405 (ActionController::RoutingError)