Hi,
I would like to see a FAQ Modul or Addon, like in OTRS, to have a standard reply for repeating Tickets with the same question.
Nice would be to add the Text and Pictures into a Answer, as well as a link to a FAQ Article.
Hi,
I would like to see a FAQ Modul or Addon, like in OTRS, to have a standard reply for repeating Tickets with the same question.
Nice would be to add the Text and Pictures into a Answer, as well as a link to a FAQ Article.
We’re currently working on the Knoewledgebase-Integration which basically is a FAQ:
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