Interface reload after selection of a tag

Technical assistance
1
  • Used Zammad version: 6.0.0-1688105196.699c9e32.buster
  • Used Zammad installation type: debian package
  • Operating system: Debian Buster
  • Browser + version: Edge 116.0.1938.69

Expected behavior:

When I add a tag to the ticket, it should be added without the interface to reload

Actual behavior:

I select a tag from the dropwon menu. Then I press enter or tab or click with the mouse somewhere in the ticket. Sometimes the interface reloads and I come to the dashboard. The changes to the ticket are not saved.

Steps to reproduce the behavior:

  • Open a ticket
  • Click in TAGS on “+ Tag hinzufügen”
  • Select the TAG “Keine Emails”
  • Click outside the browser

I can see in the DevTools that he tries to call

https://..*/api/v1/tags/add and got an 401 Unauthorized

2

I can’t reproduce that on a current installation.
Please do the following:

  • Update Zammad to the most current version possible

    Make sure to follow the update documentation (Updating Zammad — Zammad documentation)

  • After updating, ensure to make a clean reload (STRG+SHIFT+R on most browsers) to ensure your Browser is not caching old shady stuff

  • try again

3

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