Import LDAP users to organisations based on "department" field

Feature requests No implementation planned
1

Hello,

I am trying to assign organisations by using the department attritbute from our ldap.

There are departments that want to see each others tickets in case a coworker already reported, for example, a broken printer. We are an internal IT department so all our customer groups are internal (same domain in email), so the domain based organisation assignment won’t work for us.

Adding the Zammad Attribute “Organisation” to the LDAP assignment dropdown would be lovely.

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PS: Sorry for all the feature request spam.

2

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.

3

I’m closing this feature request as duplicate in favor of Association of customers to organization based on ldap .