Hi,
We have new team members joining and would like to add an approvals process of their responses for 2 reasons.
- Ensure quality of responses
- Use this as a way to train and educate new members.
What’s a good way to add in a way for new users to save their replies but it does not get sent to clients/customers. Assign to a team member who can review and approve. After approval the response is sent to client.
Is there is a way to archive this?
JJ