HELP to Response to zabbix requests

[MrGeneration]

I’m closing this thread in favor of your duplicate post

Response to zabbix requests

Infos: Used Zammad version: Версия Zammad 6.2.0-1709021816.ef020c54.jammy Used Zammad installation type: package Operating system: Ubuntu 22.04 Expected behavior: When I receive an application from zabbix, I can respond to it and a response will be displayed in zabbix, for example, I wrote a message and it was attached to the application in zabbix or I closed the application in zammad and the application was closed in zabbix Actual behavior: When receiving an application from zabbix, there…

Please do not create the same topic several times. This doesn’t help to speed up receiving an answer (if any).