Health check, how to reset


I have a zammad with an health check in error with :slight_smile:


{“healthy”:false,“message”:“unprocessable mails: 8”,“issues”:[“unprocessable mails: 8”],“actions”:[],“token”:“xxxx”}

but i have no way to check what is the issue and i cannot find a way to reset the health state to catch new errors. Is there a way ?

best regards,


I can point you to two related links:

Once you’ve checked that folder and its contents accordingly the health check will be healthy again afterwards.

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oh thanks i found the file and deleted them in


i searched for monitorin not specificaly for unprocessed mail in the forum !
thanks !

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