I would like to be able to add a field to a ticket for the purpose of tracking an amount of time using floating point numbers.
When I attempt to add an attribute in Zammad, I can only see a field for ‘integer’. There is no option for floating point, decimal number, or double.
An example of this is a custom field that holds a floating point value of 3.75. I can work around this using a text field, but it’s not an elegant solution when performing analytics.
It would be nice if Zammad supported floating point type numbers in object attributes.
I would rather solve the general case here - the example I gave was only an example which lead me to discover the underlying problem.
Floating point numbers are a valid use case for ticket attributes.