Failed to update from 6.2 to 6.3

Technical assistance
1

Infos:

  • Used Zammad version: 6.2.0-1708586921.9bcc425e.jammy amd64
  • Used Zammad installation type: Ubuntu package
  • Operating system: Ubuntu 22.04.4
  • Browser + version: Edge 124.0.2478.10

Expected behavior:

  • Update from 6.2 to 6.3 (from 6.2.0-1708586921.9bcc425e.jammy to 6.3.1-1715932826.48881ba1.jammy)

Actual behavior:

Error processing (“Fehler traten auf beim Bearbeiten von”):
/var/cache/apt/archives/zammad_6.3.1-1715932826.48881ba1.jammy_amd64.deb
needrestart is being skipped since dpkg has failed
E: Sub-process /usr/bin/dpkg returned an error code (1)

Steps to reproduce the behavior:

  • sudo systemctl stop zammad
  • sudo zammad run rails r “Rails.cache.clear”*
  • sudo apt update
  • sudo apt upgrade
2

Hi,

try with:

# sudo apt -f install

and try again with upgrade

3

Thanks a lot. That worked it out.

Can you give me a hint what the comand-line argument -f does? I like to understand how I fixed it. But I couldn’t find anything on it on the web.

4

-f is not a sub command of apt, but apt-get.
man apt-get lists all available options and what they do.

5

Thank you, MrGeneration!

6

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