Editable Checklist for Tickets

And if you did not notice,
the discussion seems not to be necessary any more :wink:

Checklist — Zammad Admin Documentation documentation

7 Likes

That is awesome, can’t wait!

Will it be a big update like Zammad 7.0 or will it still be a 6. update?

We generally do not provide ETAs or roadmaps. Please be patient, it won’t be too long.

2 Likes

Thank you for the checklist feature! It’s a really good start.

One thing we noticed during initial testing is that it can’t be used with the workflows. The other thing is that checklist templates cannot be restricted to individual groups.
Would there need to be funding for such further development?

Thanks again for the great development.

2 Likes

We will definitely iterate more features and ideas into the checklists (and other parts of Zammad as well). The tricky part is to balance resources based on what we think is overall good for the product and iterations that are prioritized based on community funding. If you are interested in bringing this feature forward by (co-)sponsoring the next iteration, please contact sales@zammad.com.

4 Likes

Being able to utilize Checklist templates in triggers would be so key - thank you to the team for this awesome feature enhancement!

Thanks to the Zammad-Team for the developement!
the checklist in combination with triggers would be wonderful! :blush:

1 Like

Sorry, I’ll be closing this thread and move it to implemented. Please use existing threads for existing extensions or new ones for new things you think that’s missing.

This helps us and you to keep track of what’s there and what’s not. Just adding to this old request will just give everyone potential to loose track.

1 Like