Disable password based authentication


  • Used Zammad version: 4.1
  • Used Zammad installation type: apt
  • Operating system: Ubuntu 18.04
  • Browser + version:

Expected behavior:

  • Disable password based authentication and only permit SSO with Office 365

Actual behavior:

  • Login page displays username and password forms

Steps to reproduce the behavior:

  • see login page


is it possible to disable the default password based authentication in zammad? If there is no such feature yet, would it be possible to disable the form-group and form-controls as a workaround in the file /opt/zammad/app/assets/javascripts/app/views/login.jst.eco ?

Thanks in advance.

1 Like

Resolved it myself. For anyone wondering, you can just delete the marked code after stopping zammad service, run sudo zammad run rake assets:precompile and start zammad again. It seems one would have to redo this after ervey zammad update since the file gets recreated. At least thats what I experienced.

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Is it possible to just comment out the lines? Do you have a screenshot of what the page looks like after doing this?

Please note that this “solution” is not update save and has to be applied upon every update.

I don’t see a enhancement in GitHub and I know the team doesn’t comment on feature requests, so @Joshua could you heart:

Seeing as it would be a useful feature request for you as well?