Diffrent server for smtp and imap

  • Used Zammad version: 3.3.x
  • Used Zammad installation source: docker
  • Operating system: docker
  • Browser + version: any

Expected behavior:

  • ability to edit Outbound mail settings to a diffrent host (amazon simple mail service) than Inbound host (our own mail server)

Actual behavior:

  • it seems that the field “host” is one and the same for imap and smtp

Steps to reproduce the behavior:

  • go to http://yourdomain.com/#channels/email
  • edit “Outbound” for any email account registered
  • change settings to a diffrent host, port (587) and credentials than for the Inbound settings
  • on save and verification it finally fails by showing the “Email Inbound” Form saying “Authentication failed!” which indicates for me that the host (and perhaps credentials, too?) are shared settings between in Inbound and Outbound

Credentials and host information are two logical different settings each for incoming and outgoing servers. This should work without any issue.

The bare editing of a single channel might be an issue through, you may want to edit the incoming server which will then lead you to the outgoing server.

This might bring a difference.