Different unicode sorting to previous version


  • Used Zammad version: 6.1.0-1694675110.2776710a.focal
  • Used Zammad installation type: package
  • Operating system: Ubuntu 20.04.6 LTS
  • Browser + version: Google Chrome Version 116.0.5845.188

With the latest version of Zammad, the sorting in objects is different. We have added our own values to the status field. The new version seems to do the sorting differently. Is the sorting implemented fixed or can we do something here?

Expected behavior:

  • Sorting should look like this:


Actual behavior:


Steps to reproduce the behavior:

  • Update to newest version from 6.0 - 6.1

You cannot overcome Zammads sorting of things. This might be something that indirectly changed in libraries. To be honest I personally wouldn’t know what sorting I’d expect here. Even sorting tools I found online spit out very different sortings.

In my opinion you have three options: