Used Zammad version: 5.4.1-1683779951.9554bea4.jammy
Used Zammad installation type: (apt-get)
Operating system: ubuntu server
Browser + version: all browsers
When sending a email from within Zammad as an agent the FROM field reads as follows:
From: Agent Name via Zammad Helpdesk Support email@example.com
I want to change the text string behind the word “via”
I can not find an option to change the text “Zammad Helpdesk Support”
Steps to reproduce the behavior:
Install Zammad and send an email.
I know it might sound silly and this probably ends up with RTFM but I truly tried and can not find it. Neither does google or manually going through all available options menus. Is that something I have to change in directly with Ruby?
Where can I make changes to this text strink
In case someone else runs into this:
The string in question can be edited by clicking “edit” on the inbound Email account connection (in my case in the Microsoft 365 section, depending on your inbound email settings).