How do I change system address display name


  • Used Zammad version: 5.0
  • Used Zammad installation type: package
  • Operating system: ubuntu
  • Browser + version: newest chrome

I need a little help here. I configures the send-format of an outgoing email as agent + from seperator + system address display name. It now shows “agent via company-name” (Configured by former employees). I want to change that name. I already changed the 2 Options in the branding menu and also restarted zammad - but the system address display name is still the same.

Can someone tell me how to change “system address display name”?


Support helped me here. The name I wanted to change is changeable after clicking the edit button onb the mail page:

This is also described in the documentation:

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