Are multiple runs of OTRS migrator possible - maybe with yearly migrate runs?

@MrGeneration & @anon29869905 my biggest issue is that I do not have any correlation possibility.
The logfile of the importer does not have even a timestamp, so I am getting an error and I have no idea where to look in OTRS since not even a timestamp is available.
So this feature

would be very helpful to get responses from admins.
Afaik rails has a default logging mechanism, which can be configured with a: log formatter
Where can I activate it? And why are the timestamps missing?

The other thing is, that the import fails after about 2-4 h not after days.
To make this more transparent, how long my migration may take, this feature is crucial:

And this feature would help to be able to grep/sed easily the logfiles, if the logging would be consistent:

Since I have already exceeded massively my planned effort for the migration, I have deferred my migration plans already. I will post my faced issues combined soon here.

best wishes

1 Like