Infos:
- Used Zammad version: 5.1.x
- Used Zammad installation type: docker (Docker)
Context:
I would like to migrate all tickets from another system to Zammad using the API.
Thank to this solution, with Setting.set('import_mode', true)
,
I am able to set the field created_at to keep the history time records.
BUT
The fields created_by and created_by_id are ignored.
Here a screenshot to show the problem: