This is the place where your ideas and needs can get heard! Bring up your feature requests and discuss them with the community and with us. Please always use the template and provide all necessary information about your request.
So some rules:
- Features need to be usable / useful for everyone. Plase no “I need special Feature X for my specific use case”.
- Feature requests need a detailed description. Maybe some mockup screenshots, if something is UI related.
- If you need a connection to another service, please provide the API URL / Documentation URL for this service.
In teh following are some examples. Please note that we will close any feature request which is just a “I need feature X or Y” without any detailed explanation.
Avoid:
I need a JIRA integration. Please make this happen.
Best Practice:
Hi,
I would like to see a JIRA integration to achieve the following:
- Link ticket from Zammad to JIRA
- Sync states between them
- See current state of the linked JIRA ticket in Zammad and vice versa
- It should be possible to add notes to a linked JIRA Ticket (incl. attachments)
- It should be possible to receive notes from a linked JIRA Ticket (incl. attachments)
Link to the documentation: JIRA 6.1 REST API documentation
Have fun.
Johannes