Zammad-zammad-init-1

Technical assistance
1

Hello Zammad Community,

I’m encountering an issue with my Zammad installation using Portainer with Docker. The zammad-zammad-init-1 container keeps failing repeatedly. I’ve tried several troubleshooting steps, including:

  1. Stopping and restarting the container.
  2. Recreating the container.

Despite these efforts, the issue persists. I’m not seeing any clear error logs that explain the root cause.

Environment Details:

  • Docker installation managed via Portainer.
  • Using the official Zammad Docker installation proceedure.

If anyone has encountered a similar issue and found a resolution, I would greatly appreciate it if you could share your solution. Alternatively, any pointers on where to look for more detailed logs or debugging tips would also be helpful.

Thank you in advance for your support!

2

It’s actually the job of the init-container to only run once and then exit itself.

Can you provide logs?

image

Do you encounter any problems?

3

Here is my logo . I couldn’t see anything

I, [2024-12-15T11:11:10.608963#30-7100]  INFO -- : ActionCable is using the redis instance at redis://zammad-redis:6379.
I, [2024-12-15T11:11:15.968869#30-7100]  INFO -- : ActionCable is configured to accept requests from http://localhost:3000, https://support.domain.com.
Synchronizing locales...
I, [2024-12-15T11:11:20.120864#38-6280]  INFO -- : Using memcached as Rails cache store.
I, [2024-12-15T11:11:20.121163#38-6280]  INFO -- : Using the Redis back end for Zammad's web socket session store.
I, [2024-12-15T11:11:20.135385#38-6280]  INFO -- : ActionCable is using the redis instance at redis://zammad-redis:6379.
I, [2024-12-15T11:11:24.424230#38-6280]  INFO -- : ActionCable is configured to accept requests from http://localhost:3000, https://support.domain.com.
Synchronizing translations...
I, [2024-12-15T11:11:29.390229#46-6280]  INFO -- : Using memcached as Rails cache store.
I, [2024-12-15T11:11:29.390391#46-6280]  INFO -- : Using the Redis back end for Zammad's web socket session store.
I, [2024-12-15T11:11:29.399956#46-6280]  INFO -- : ActionCable is using the redis instance at redis://zammad-redis:6379.
I, [2024-12-15T11:11:33.834425#46-6280]  INFO -- : ActionCable is configured to accept requests from http://localhost:3000, https://support.domain.com.
changing settings...
I, [2024-12-15T11:12:22.655474#54-6280]  INFO -- : Using memcached as Rails cache store.
I, [2024-12-15T11:12:22.655706#54-6280]  INFO -- : Using the Redis back end for Zammad's web socket session store.
I, [2024-12-15T11:12:22.682406#54-6280]  INFO -- : ActionCable is using the redis instance at redis://zammad-redis:6379.
I, [2024-12-15T11:12:26.351440#54-6280]  INFO -- : ActionCable is configured to accept requests from http://localhost:3000, https://support.domain.com.
I, [2024-12-15T11:12:28.475041#54-6280]  INFO -- : Setting.set('es_url', "http://zammad-elasticsearch:9200")
I, [2024-12-15T11:12:31.806094#62-6280]  INFO -- : Using memcached as Rails cache store.
I, [2024-12-15T11:12:31.806271#62-6280]  INFO -- : Using the Redis back end for Zammad's web socket session store.
I, [2024-12-15T11:12:31.815930#62-6280]  INFO -- : ActionCable is using the redis instance at redis://zammad-redis:6379.
I, [2024-12-15T11:12:36.846169#62-6280]  INFO -- : ActionCable is configured to accept requests from http://localhost:3000, https://support.domain.com.
I, [2024-12-15T11:12:38.532636#62-6280]  INFO -- : Setting.set('es_index', "zammad")
4

Yeah, looks fine to me. No error message. Do you encounter problems, that you relate to the exiting of the container?