I am sorry… but I have looked everywhere and cant find an answer I understand. How do I replace " Zammad, your customer support system" in the email footer. I have no problem with “Powered by Zammad” but " Zammad, your customer support system" sounds like it is coming from Zammad not us.
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Please provide a screenshot of an example for a reference to us what exact place you mean.
Sure
I appreciate I am probably missing a giant button that does just what I need.
Hi @magicker and welcome to the community! You want to check your triggers in the admin interface. This string is part of the following default triggers:
auto reply (on new tickets)
auto reply (on follow-up of tickets)
customer notification (on owner change)
arrghh I knew I was being stupid!!
thank you
Don’t be to harsh to yourself 
happy to help
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