Zammad-web-1.service not load after Update

  • Used Zammad version:
  • Used Zammad installation type: (source, package, docker-compose, …)
  • Operating system: Server: Linux Debian 5.10.209-2 5.10.0-28-amd64
    Local: MAC OS 14.4.1
  • Browser + version: Firefox 124.0.1

Actual behavior:

I Update Zammad from 6.2.0-1706994007.eaf7d5b3.bullseye to 6.2.0-1711375558.ce1240f3.bullseye

And now Zammad not start the webservices.

The Elasticsearch Service not run before too, but i reinstalled the ingest-attachment plugin with this command:

  1. /usr/share/elasticsearch/bin/elasticsearch-plugin remove ingest-attachment
  2. /usr/share/elasticsearch/bin/elasticsearch-plugin install ingest-attachment

Can someone please help me?

Here an snipped copy paste from: systemctl --type=service

● zammad-web-1.service loaded failed failed zammad-web-1.service
zammad-web.service loaded active running zammad-web.service
● zammad-websocket-1.service loaded failed failed zammad-websocket-1.service
zammad-websocket.service loaded active running zammad-websocket.service
● zammad-worker-1.service loaded failed failed zammad-worker-1.service

I solved the Issue :wink:

with this:

systemctl stop zammad
mv /opt/zammad/tmp/cache/bootsnap /opt/zammad/tmp/cache/bootsnap_old
systemctl restart zammad

Have a nice Day

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