I was wondering is okay with the package provider, i saw another topic nearly identical to mine and it turned out to be an internal error for the provider.
Well, there goes the planned maintenance window that I had to schedule with the organization and get approval from stakeholders.
While i understand technical issues arise, I never had that happen with an enterprise solution of which I will not mention its name, but it begins with J.
Possibly a hot workaround is getting the required package directly which seems to work.
Currently build #9699 is the last “good” build, click on your distribution and then on “downlaod” on the right. That gives you the package in question. Hope that helps at least some.
I currently cannot reproduce that. Can you please ensure to run apt update && apt install zammad and see if that helps for Debian and Ubuntu based systems?
Had the same issue 3 hours ago (500 Internal Server Error [IP: 178.63.71.248 443]) but it looks fine now, just completed upgrade on Debian Bookworm:
apt install zammad
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following packages will be upgraded:
zammad
1 upgraded, 0 newly installed, 0 to remove and 39 not upgraded.
Need to get 149 MB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 https://dl.packager.io/srv/deb/zammad/zammad/stable/debian 12/main amd64 zammad amd64 6.1.0-1698752711.d7dece56.bookworm [149 MB]
Fetched 149 MB in 4s (34.7 MB/s)
Reading changelogs... Done
(Reading database ... 220608 files and directories currently installed.)
Preparing to unpack .../zammad_6.1.0-1698752711.d7dece56.bookworm_amd64.deb ...
Unpacking zammad (6.1.0-1698752711.d7dece56.bookworm) over (6.1.0-1698142833.c4a2d029.bookworm) ...
Setting up zammad (6.1.0-1698752711.d7dece56.bookworm) ...
Has anyone else’s instances broke since the update. I updated based on the documentation and now I am just getting 502 nginx errors, zammad processes are consuming every ounce of my instance and nothing is working.
Getting this error everywhere.
Unable to load the EventMachine C extension; To use the pure-ruby reactor, require 'em/pure_ruby'
zammad-websocket-1.service[51889]: bundler: failed to load command: script/websocket-server.rb (script/websocket-server.rb)