- Used Zammad version: version 5.1.x
- Used Zammad installation type: package
- Operating system: Ubuntu Linux 18.04.3
- Browser + version: Microsoft Edge, version 101.0.1210.53
Expected behavior:
We send tickets from Checkmk via API and set additional tags sent with the tickets.
Using the template from Zammad Admin-> System → Integration Exempels
Actual behavior:
We send tickets from Checkmk via API and do not set any tags sent with the tickets.
The tags we send with are already set in Zammad.
For example:
curl -X POST -F “event_id=eventID” -F “host=host” -F “service=Service” -F “state=State” -F “text=text” “tags=[“AppSupport”]” https://…
It opens a ticket with the details, just not the tag.
Steps to reproduce the behavior:
- Open another Linux machine (Debian GNU/Linux 10).
- curl -X POST -F “event_id=eventID” -F “host=host” -F “service=Service” -F “state=State” -F “text=text” -F “tags=[“AppSupport”]” https://…
I hope you can help me with this.
Best regards