I’m sorry if I use wrong grammar in this post, because English is my second language, please forgive me, thank you.
I am having performance problems on version 5.0.2-1
Our Zammad Dasboard has been in operation for 3 years and has upgraded it during that time from 4.0.0 to 5.0.2-1 in the past, total backup data size is about 50GB.
Lately, performance problems keep happening, and I earnestly want to find a way to fix it
I created a topic about this and upgraded to the latest version 6.2, but with this version we currently cannot run docker container init (running Migration data), there are many people having similar problems about it. and I rolled back to the old version
Hi @luu.le. You need to update your Zammad instance. There were some performance improvements in the last versions, beside of this, your Zammad instance is not covered with security fixes etc.
Yes, thanks for your feedback @fliebe92 , we have upgraded the Zammad version 6.2, but we had to roll back the old version because we could not pass the docker init_1 container shake step
I have this problem
activerecord::recordinvalid: validation failed: user must exist when running zammad init
And I found many people encountered it and they all reverted to the old version on closed issues on Github
Can you tell me how we can bypass it or skip running step init_1 and the system can still run normally?
