Hi,
I was tasked to check if an update from our 3.6.x production to the latest version (4.1.0) works, thus I set up a test system, installed the latest version and tried to restore our current production backup file but was unable to do so. Maybe I’m also approaching this the wrong way? Would it be better to restore a 3.6.x backup to a 3.6.x test-system and then try to upgrade?
- Used Zammad version:
zammad-4.1.0-1625488657.bb7d5010.centos7.x86_64 - Used Zammad installation type: (source, package, docker-compose, …)
Package - Operating system:
Centos 7 (core) - Browser + version:
all browsers / all versions
Expected behavior:
- Restore works
Actual behavior:
- Restore returns multiple errors (below) but script returns “successfully finished”.
[root@zammad-test backup]# ./zammad_restore.sh
# Zammad restored started - Wed Jul 7 12:47:54 CEST 2021!
The restore will delete your current config and database!
Be sure to have a backup available!
Enter 'yes' if you want to proceed!
Restore?: yes
Enter file date to restore:
20210628210002
File date: 20210628210002
Enter db date to restore:
20210628210002
DB date: 20210628210002
# Stopping Zammad
# Checking requirements
# ... Dropping current database zammad
Dropped database 'zammad'
# ... Creating database zammad for owner zammad
CREATE DATABASE
# Restoring PostgrSQL DB
ERROR: relation "public.tickets" does not exist
*Multiple relation errors....*
ERROR: index "links_uniq_total" does not exist
*Multiple index errors...*
ERROR: index "index_users_on_source" does not exist
*Multiple sequence & table errors....*
ERROR: sequence "users_id_seq" does not exist
ERROR: must be owner of extension plpgsql
ERROR: must be owner of schema public
ERROR: schema "public" already exists
ERROR: must be owner of schema public
CREATE EXTENSION
ERROR: must be owner of extension plpgsql
SET
SET
SET
CREATE TABLE
CREATE SEQUENCE
ALTER SEQUENCE
CREATE TABLE
.....
# Restoring Files
# Ensuring correct file rights ...
# Clearing Cache ...
Traceback (most recent call last):
66: from /opt/zammad/bin/rails:9:in `<main>'
65: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:291:in `require'
64: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:257:in `load_dependency'
63: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:291:in `block in require'
62: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:29:in `require'
61: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:20:in `require_with_bootsnap_lfi'
60: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/loaded_features_index.rb:65:in `register'
59: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `block in require_with_bootsnap_lfi'
58: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `require'
57: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/commands.rb:18:in `<main>'
56: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/command.rb:46:in `invoke'
55: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/command/base.rb:69:in `perform'
54: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/thor-1.1.0/lib/thor.rb:392:in `dispatch'
53: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/thor-1.1.0/lib/thor/invocation.rb:127:in `invoke_command'
52: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/thor-1.1.0/lib/thor/command.rb:27:in `run'
51: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/commands/runner/runner_command.rb:29:in `perform'
50: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/command/actions.rb:15:in `require_application_and_environment!'
49: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/command/actions.rb:28:in `require_environment!'
48: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/application.rb:337:in `require_environment!'
47: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:291:in `require'
46: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:257:in `load_dependency'
45: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:291:in `block in require'
44: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:29:in `require'
43: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:20:in `require_with_bootsnap_lfi'
42: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/loaded_features_index.rb:65:in `register'
41: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `block in require_with_bootsnap_lfi'
40: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `require'
39: from /opt/zammad/config/environment.rb:5:in `<main>'
38: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/application.rb:361:in `initialize!'
37: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/initializable.rb:60:in `run_initializers'
36: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:205:in `tsort_each'
35: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:226:in `tsort_each'
34: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:347:in `each_strongly_connected_component'
33: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:347:in `call'
32: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:347:in `each'
31: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:349:in `block in each_strongly_connected_component'
30: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:431:in `each_strongly_connected_component_from'
29: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:350:in `block (2 levels) in each_strongly_connected_component'
28: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:228:in `block in tsort_each'
27: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/initializable.rb:61:in `block in run_initializers'
26: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/initializable.rb:32:in `run'
25: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/initializable.rb:32:in `instance_exec'
24: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/application/finisher.rb:69:in `block in <module:Finisher>'
23: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/application/finisher.rb:69:in `each'
22: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:356:in `eager_load!'
21: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:475:in `eager_load!'
20: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:475:in `each'
19: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:477:in `block in eager_load!'
18: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:477:in `each'
17: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:478:in `block (2 levels) in eager_load!'
16: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:246:in `require_dependency'
15: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:80:in `depend_on'
14: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:334:in `depend_on'
13: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:45:in `require_or_load'
12: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:16:in `allow_bootsnap_retry'
11: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:46:in `block in require_or_load'
10: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:356:in `require_or_load'
9: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:37:in `load_interlock'
8: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies/interlock.rb:13:in `loading'
7: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/concurrency/share_lock.rb:151:in `exclusive'
6: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies/interlock.rb:14:in `block in loading'
5: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:37:in `block in load_interlock'
4: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:378:in `block in require_or_load'
3: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:291:in `require'
2: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:257:in `load_dependency'
1: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies.rb:291:in `block in require'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:32:in `require': No such file to load -- observer/chat/leave/background_job.rb (LoadError)
62: from /opt/zammad/bin/rails:9:in `<main>'
61: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:29:in `require'
60: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:20:in `require_with_bootsnap_lfi'
59: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/loaded_features_index.rb:65:in `register'
58: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `block in require_with_bootsnap_lfi'
57: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `require'
56: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/commands.rb:18:in `<main>'
55: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/command.rb:46:in `invoke'
54: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/command/base.rb:69:in `perform'
53: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/thor-1.1.0/lib/thor.rb:392:in `dispatch'
52: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/thor-1.1.0/lib/thor/invocation.rb:127:in `invoke_command'
51: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/thor-1.1.0/lib/thor/command.rb:27:in `run'
50: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/commands/runner/runner_command.rb:29:in `perform'
49: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/command/actions.rb:15:in `require_application_and_environment!'
48: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/command/actions.rb:28:in `require_environment!'
47: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/application.rb:337:in `require_environment!'
46: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:29:in `require'
45: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:20:in `require_with_bootsnap_lfi'
44: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/loaded_features_index.rb:65:in `register'
43: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `block in require_with_bootsnap_lfi'
42: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `require'
41: from /opt/zammad/config/environment.rb:5:in `<main>'
40: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/application.rb:361:in `initialize!'
39: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/initializable.rb:60:in `run_initializers'
38: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:205:in `tsort_each'
37: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:226:in `tsort_each'
36: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:347:in `each_strongly_connected_component'
35: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:347:in `call'
34: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:347:in `each'
33: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:349:in `block in each_strongly_connected_component'
32: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:431:in `each_strongly_connected_component_from'
31: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:350:in `block (2 levels) in each_strongly_connected_component'
30: from /opt/zammad/vendor/ruby-2.6.6/lib/ruby/2.6.0/tsort.rb:228:in `block in tsort_each'
29: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/initializable.rb:61:in `block in run_initializers'
28: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/initializable.rb:32:in `run'
27: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/initializable.rb:32:in `instance_exec'
26: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/application/finisher.rb:69:in `block in <module:Finisher>'
25: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/application/finisher.rb:69:in `each'
24: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:356:in `eager_load!'
23: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:475:in `eager_load!'
22: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:475:in `each'
21: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:477:in `block in eager_load!'
20: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:477:in `each'
19: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/railties-5.2.4.5/lib/rails/engine.rb:478:in `block (2 levels) in eager_load!'
18: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:79:in `depend_on'
17: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:84:in `rescue in depend_on'
16: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:8:in `without_bootsnap_cache'
15: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:84:in `block in depend_on'
14: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:45:in `require_or_load'
13: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:16:in `allow_bootsnap_retry'
12: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:46:in `block in require_or_load'
11: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies/interlock.rb:13:in `loading'
10: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/concurrency/share_lock.rb:151:in `exclusive'
9: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/activesupport-5.2.4.5/lib/active_support/dependencies/interlock.rb:14:in `block in loading'
8: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:29:in `require'
7: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:20:in `require_with_bootsnap_lfi'
6: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/loaded_features_index.rb:65:in `register'
5: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `block in require_with_bootsnap_lfi'
4: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `require'
3: from /opt/zammad/app/models/observer/chat/leave/background_job.rb:1:in `<main>'
2: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:57:in `load_missing_constant'
1: from /opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:16:in `allow_bootsnap_retry'
/opt/zammad/vendor/bundle/ruby/2.6.0/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/active_support.rb:58:in `block in load_missing_constant': uninitialized constant Observer (NameError)
# Starting Zammad
# Zammad restored successfully - Wed Jul 7 12:49:06 CEST 2021!
Accessing zammad via browser returns nginx 502 Bad Gateway.
Running any “zammad run rails”-commands returns multiple ruby errors (can post those if needed)
Steps to reproduce the behavior:
- Install Zammad 4.1.0 via package for centos 7
- Check if /etc/nginx/conf.d/zammad.conf matches production system
- Check if /opt/zammad/config/database.yml matches production system
- Check if zammad is reachable via browser (works)
- Create /var/tmp/zammad_backup → put production backup files there → Chown zammad
- CP /opt/zammad/contrib/backup/config.dist → config → Chown zammad
- Start /opt/zammad/contrib/backup/restore.sh as either zammad or root
Any feedback or help is highly appreciated!
Thank you & BR
Rafael