Zammad Installation guide for Fedora Linux Distribution

Title:
1) What is your original issue/pain point you want to solve?
I am new to Zammad and wanted to install it on the Fedora Workstation 39, but I couldn’t find a specific guide for Fedora. There is a guide for CentOS but Centos is already discontinued and is not getting support from the team, Currently, Fedora is widely used by the Linux community. It is difficult to use the CentOS installation guide for Fedora.
2) Which are one or two concrete situations where this problem hurts the most?
Configuring a repository, and installing dependency.
3) Why is it not solvable with the Zammad standard?
There is no guideline for Fedora
4) What is your expectation/what do you want to achieve?
It would be great if there was a specific guide for Zammad installation on Fedora.
If there is any more useful information, feel free to share it all (e.g.: mockup screenshots, if something is UI related, or the API URL/documentation URL for a service you need a connection to).

Your Zammad environment:

  • Average concurrent agent count:
  • Average tickets a day:
  • What roles/people are involved:

Anything else which you think is useful to understand your use case:
I am trying to install Zammad for our office, specifically, I wanted departments to open tickets when they face IT-related technical issues. I hope Zammad will work for me for that purpose.
Thank you and have fun.

Our packager does not provide Fedora packages which is why there’s no Fedora specific installation guide. You may want to use docker compose or source code installation in your situation.

Well, I saw this warning regarding the installation of Zammad on Docker:

We currently do not support Docker environments for productive use.

Currently, I am trying manual installation from the source, it going well so far, but updating Zammad to the latest will be tedious in the future.