Zammad Error When Try Find Information of a User

Hi team, somebody can help me 'cause when i try search a name appear me this message and this information over the logs.

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I, [2021-12-29T15:04:37.609224 #555-1091860]  INFO -- :   Parameters: {"query"=>"diego", "limit"=>"10", "_"=>"1640808026487"}
I, [2021-12-29T15:04:37.695780 #555-1091860]  INFO -- : Completed 200 OK in 86ms (Views: 0.2ms | ActiveRecord: 7.8ms | Allocations: 16490)

But when i search other name appearme this results, and is the unique name that can be searched

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I, [2021-12-29T15:14:26.163815 #555-1462720]  INFO -- :   Parameters: {"query"=>"klaus", "limit"=>"10", "_"=>"1640808026490"}
I, [2021-12-29T15:14:26.301281 #555-1462720]  INFO -- : Completed 200 OK in 137ms (Views: 4.5ms | ActiveRecord: 8.2ms | Allocations: 31586)
I, [2021-12-29T15:14:26.533546 #555-1091860]  INFO -- : Started GET "/api/v1/ticket_customer?_=1640808026491" for 200.121.250.39 at 2021-12-29 15:14:26 -0500
I, [2021-12-29T15:14:26.538243 #555-1091860]  INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2021-12-29T15:14:26.538328 #555-1091860]  INFO -- :   Parameters: {"_"=>"1640808026491"}
I, [2021-12-29T15:14:26.562343 #555-1091860]  INFO -- : Completed 200 OK in 24ms (Views: 0.2ms | ActiveRecord: 6.6ms | Allocations: 11148)

How this other search, not appearme others results.

, [2021-12-29T15:22:07.826885 #555-1091860] INFO – : Parameters: {“key”=>“Search”, “client_id”=>123, “callback”=>“Search”, “params”=>{“query”=>“pablo”, “shown”=>true}, “prio”=>2, “notify”=>false, “active”=>true, “id”=>“c-14”}
I, [2021-12-29T15:22:07.850430 #555-1091860] INFO – : Completed 201 Created in 23ms (Views: 0.3ms | ActiveRecord: 7.6ms | Allocations: 9516)
I, [2021-12-29T15:22:08.323703 #555-1507300] INFO – : Started GET “/api/v1/search?query=pablo&limit=50&=1640808026503" for 220.151.251.239 at 2021-12-29 15:22:08 -0500
I, [2021-12-29T15:22:08.328883 #555-1507300] INFO – : Processing by SearchController#search_generic as JSON
I, [2021-12-29T15:22:08.328952 #555-1507300] INFO – : Parameters: {“query”=>“pablo”, “limit”=>“50”, "
”=>“1640808026503”}
I, [2021-12-29T15:22:08.380430 #555-1507300] INFO – : Completed 200 OK in 49ms (Views: 0.2ms | ActiveRecord: 7.9ms | Allocations: 16498)

Sounds like your searchindex is not up to date for whatever reason.
Rebuild your searchindex and you should be good.