Hello the email was working, but after migrating my azure virtual machine to another subscription now I can’t set up the email feature again could you help me?
In the log files (Production.log), I have the following error:
INFO – : fetching imap (outlook.office365.com/Soporte@***.
ERROR – port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false,auth_type=LOGIN)
Can’t use Channel::Driver::Imap: #<Net::IMAP::NoResponseError: LOGIN failed.>
ERROR – : LOGIN failed. (Net::IMAP::NoResponseError)
- Used Zammad version: 5.2.3
- Used Zammad installation type: Official
- Operating system: Ubuntu Server 20.04
- Browser + version: Google Choome Versión 107.0.5304.107
Expected behavior:
- Setting up email inbound service as before
Actual behavior:
- I can’t set up email inbound accound for fetching mails.
Steps to reproduce the behavior:
Migrate Azure Virtual Machine to another suscription