- Used Zammad version: 3.5
- Used Zammad installation source: (source, package, …) Ubuntu via DEB
- Operating system: Ubuntu 18.04
- Browser + version:
grep zammad /etc/shadow zammad:!!:18520::::::
“!!” in an account entry in shadow means the account of an user has been created, but not yet given a password. Until being given an initial password by a sysadmin, it is locked by default.
If this sheds some light on your concerns.
Thank you !
zammad:!: (with one !) is also okay ?
Yes, it makes the same effect.
You could also user change directly to the Zammad user:
su - zammad.
During installation we’re not setting a password, but instead use socket based authentication for the Zammad user. Zammad does run as user
zammad and thus has access to the database.
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